Privacy Policy
Our Privacy
Commitment
At Rakhi to Canada we know how important it is to
protect your personal information. While you are shopping with us online, we
want to make your experience safe and secure. In keeping with that goal, we
have developed this Privacy Policy to explain our practices for the collection,
use, and disclosure of your personal information.
This Policy applies to our affiliated retail
stores, our Web Sites, and all other channels in which Rakhi to Canada collects
and uses your personal information. By mere use of the Website, you
expressly consent to our use and disclosure of your personal information in
accordance with this Privacy Policy. By visiting the Website, you agree
to be bound by the terms and conditions of this Privacy Policy. If you do not
agree please do not use or access our Website.
What Information does Rakhi to Canada Collect?
At Rakhi to Canada, we collect two types of
information: personal information and non-personal information. The types of
information we collect depend on the nature of your interaction with us.
Personal
information
Personal information is information that can
identify an individual or information about an identifiable individual. We may
collect personal information such as: your contact information - e.g., name,
postal address, telephone number, and email address;
your personal preferences - e.g., product wish
lists, language preferences, and marketing consent; and your transaction
information - e.g., products purchased, method of payment, amount paid, and
credit or debit card number.
Non-personal
information
Non-personal information does not identify you as
an individual. For example: we may ask you for your postal code to assist us
with planning our gift collection; we may collect certain non-personal data
when you visit our Web Sites, such as the type of browser you are using or the
referring URL; or we may collect and summarize customer information in a
non-personal, aggregate format for statistical and research purposes. We may,
for example, summarize our data to determine that a certain percentage of
contest entrants are male, aged 18 to 25. All references to "Web
Sites" in this Privacy Policy www.rakhi2canada.com or other Rakhi to
Canada provided Web sites. You may choose not to provide us with your personal
information. However, if you make this choice, we may not be able to provide
you with the product, service, or information that you requested.
How is Your
Personal Information Used?
Rakhi to Canada may use your personal information
for a number of different business purposes, for example to: fulfill orders and
requests for products, services or information; process returns, and exchanges.
Detect and protect against fraud and error; establish and manage your accounts
with us; track and confirm online orders; deliver products; manage our
Reward Zone program; track and analyze your purchases and preferences to better
understand your product and service needs and eligibility; market and advertise
products and services; communicate things like special events, promotions and
surveys; tailor our online content based on your interactions with us and
your preferences; conduct research and analysis; operate, evaluate and improve
our business; and for other purposes as described in this Privacy Policy.
Your Consent
Rakhi to Canada will collect, use, or disclose your
personal information only with your knowledge and consent, except where
required or permitted by law. When you choose to provide us with your
personal information you consent to the use of your personal information as
identified in this Privacy Policy and as may be further identified at the time
of collection.
Information Rakhi
to Canada Collects Directly from You
Listed here are some further examples of the ways
that we collect personal information directly from you and how we use it. When
you purchase a Rakhi to Canada product or service, you may need to provide us
with contact and payment information (such as credit card information) so that
we can process your request or complete your transaction.
Returns and
Exchanges
Our goal is to ensure that you are completely
satisfied with your purchase and to this end, Rakhi to Canada offers a Return
Policy. For Rakhi to Canada to continue to offer our Return Policy, we ask for
personal information such as your name, address, and telephone number for the
purposes of detecting and preventing fraud and error, or to communicate with
you regarding your return or exchange, if necessary. You may also be asked to
produce photo ID for verification purposes only.
Following a purchase from some of our departments
we may send you a follow-up letter to thank you for your business, or we may
contact you to ensure that you are completely satisfied with the delivery.
Our Web Sites
Our Web Sites can be browsed anonymously. However,
to engage in certain special features or functions of our Web Sites, or to
order products and services from our Web Sites, you may be asked to provide
certain personal information, such as your name, email address, postal address,
telephone number, or credit card information. We use this information to
create your account, contact and correspond with you about your order, respond
to your inquiries, and monitor functions of our Web Sites that you choose to
use, such as Customer Reviews.
Customer Reviews
The Customer Review functionality is provided as a
rating system that offers you the chance to share your thoughts on a
product. These reviews are accessible to all Web Site visitors so please
use discretion when posting information to them and do not post personal information.
Sign-Up for
Newsletters or Updates
Rakhi to Canada offers a variety of newsletters and
promotional communications. You may choose to stop receiving these
communications at any time. Each marketing or promotional email we send to you
will include a link or other method to quickly and easily unsubscribe and
decline further similar emails.
Participate in a
Contest or Promotion
From time to time, we may run contests or
promotions. If you participate, you may be asked for contact information as
well as additional optional survey information (for example, product
preferences). Personal information from contest entries will be used only
to administer the contest and contact you if you win. For research and
analysis purposes, we may also summarize contest survey information in a manner
that no longer identifies individual participants. All contests and promotions
are subject to this Privacy Policy and the rules that will be available with
each particular campaign. Some contests are conducted by third parties
and will be subject to the third party’s policies.
Email a Friend
While visiting our Web Sites you may choose to use
the "Email a Friend" tool which allows you to inform a friend about
products of interest to you. The information you provide will be used to send a
one-time email to your friend, inviting them to our Web Sites. We will not add
your friend to a mailing list and will not send them further email unless they
choose to receive such communications from us. When using the "Email a
Friend" tool you are contacting your friend directly and as such you
acknowledge that you are responsible for this correspondence and not Rakhi to
Canada. If you provide us with personal information concerning another
individual (e.g., email address), you represent and warrant that you have
obtained all necessary consents from that individual to enable us to use that
personal information for the identified purpose.
Reward Zone
Membership
Rakhi to Canada operates customer support call
centers to accept and address your questions, concerns, or complaints. When you
contact our call centers, we may ask for personal information to help us
respond to your inquiry or to verify your identity. For example, if you have a
question about the status of a recent online order, we will ask for personal
information to verify that you are the account holder. We may also monitor or
record your telephone discussions with our customer support representatives for
training purposes and to ensure service quality.
Information Rakhi
to Canada Collects Automatically
In some cases, we
automatically collect certain information.
Our Web Sites When using our Web Sites, we may
collect the Internet Protocol (IP) address of your computer, the IP address of
your Internet Service Provider, the date and time you access our Web Sites, the
Internet address of the Web site from which you linked directly to our Web
Site, the operating system you are using, the sections of the Web Site you
visit, the Web Site pages read and images viewed, and the content you download from
the Web Site. This information is used for Web Site and system administration
purposes and to improve the Web Sites.
Cookies
The Web Site uses "cookies", a technology
that installs a small amount of information on a Web Site user's computer to
permit the Web Site to recognize future visits using that computer. Cookies
enhance the convenience and use of the Web Site. For example, the information
provided through cookies is used to recognize you as a previous user of the Web
Site (so you do not have to enter your language preference every time), to
offer personalized Web page content and information for your use, to track your
activity at the Web Site, to respond to your needs, and to otherwise facilitate
your Web Site experience. You may choose to decline cookies if your browser
permits, but doing so may affect your use of the Web Site and your ability to
access certain features of the Web Site or engage in transactions through the
Web Site.
Web Site Tracking
Information
We may use web beacons or pixel tags to compile
tracking information reports regarding Web Site user demographics, Web Site
traffic patterns, and Web Site purchases. We may then provide these reports to
advertisers and others. None of the tracking information in these reports
can be connected to the identities or other personal information of individual
users. For our own research purposes, we may link tracking information
with personal information voluntarily provided by Web Site users. Once
such a link is made, all of the linked information is treated as personal
information and will be used and disclosed only in accordance with this Privacy
Policy.
Links to Other
Web Sites
Our Web Site may contain links to other Web sites
or Internet resources which are provided solely for your convenience and
information. When you click on one of those links you are contacting another
Web site or Internet resource. Rakhi to Canada has no responsibility or
liability for, or control over, those other Web sites or Internet resources or
their collection, use and disclosure of your personal information. We
encourage you to read the privacy policies of those other Web sites to learn
how they collect and use your personal information.
Supplementing
Information
From time to time we may supplement information you
give us with information from other sources, such as information validating
your address or other available information you have provided us. This is to
help us maintain the accuracy of the information we collect and to help us
provide better service.
Does Rakhi to
Canada Share Your Information?
Rakhi to Canada does not sell or rent our
customers’ personal information to any other party. However, in the normal
course of business we may share some of your personal information within our
corporate family and with third parties acting on our behalf or as permitted or
required by law. Some of these operations may result in personal information collected
by Rakhi to Canada being stored or processed outside of Canada and, as a
result, your personal information may be accessible to law enforcement and
regulatory authorities in accordance with the law of these foreign
jurisdictions.
Service Providers
Rakhi to Canada may use third parties to manage one
of more aspects of our business operations, including the processing or handing
of personal information. When we do use an outside company, we use
contractual or other appropriate means to ensure that your personal information
is used in a manner that is consistent with this Privacy Policy. For example,
we may share personal information with third parties to perform services on our
behalf such as: fulfilling online orders, processing non-cash payments, sending
marketing communications, servicing products, conducting research surveys,
verifying and validating information that you have provided to us, delivering
products, and providing customer support services.
Rakhi to Canada has taken precautions to prevent
the fraudulent use of your information on our Web Sites. Rakhi to Canada has
adopted industry standard authentication procedures to ensure your protection
while shopping with us online. This includes, but is not limited to, contacting
financial institutions or credit reporting agencies to ensure the authenticity
of your credit card and to validate your credit card billing information.
Information Shared Amongst Rakhi to Canada, its Corporate Parents, Affiliates,
Subsidiaries and Divisions
Rakhi to Canada may disclose your information as
permitted or required by law. For example, we may be compelled to release
information by a court of law or other person or entity with jurisdiction to
compel production of such information. If we have reasonable grounds to believe
information could be useful in the investigation of improper or unlawful activity,
we may disclose information to law enforcement agencies or other appropriate
investigative bodies.
How does Rakhi to
Canada Protect Your Information?
The security of your personal information is a high
priority for Rakhi to Canada. We maintain appropriate safeguards and current
security standards to protect your personal information, whether recorded on
paper or captured electronically, against unauthorized access, disclosure, or
misuse. For example, electronic records are stored in secure, limited-access
servers; we employ technological tools like firewalls and passwords; and we
ensure our employees are trained on the importance of maintaining the security
and confidentiality of personal information.
SSL Technology Our Web Sites use encryption
technology, such as Secure Sockets Layer ("SSL"), to protect your
personal information during data transport. SSL encrypts ordering information
such as your name, address, and credit card number. When you create an online
account on our Web Sites, you need to select a personal password. To maximize
your level of protection, you should choose at least 6 characters including a
combination of both letters and numbers. You are solely responsible for
maintaining the secrecy of your password and any account information. Rakhi to
Canada will never send an unsolicited communication asking you for your
password or requesting that you update your account credentials.
How Can You
Verify Your Information?
You may check your information to verify, update,
or correct it. If you created an account on one of our Web Sites, you can
access and change your online account profile yourself. You can also ask to
review any of the information that we have retained, how we have used it, and
to whom we have disclosed it at any time by contacting us as indicated below
under the heading "Contacting Rakhi to Canada". Subject to certain
exceptions prescribed by law, and provided we can authenticate your identity,
you will be given reasonable access to your personal information, and will be
entitled to challenge the accuracy and completeness of the information and to
have it amended as appropriate.
When is Your
Information Removed?
We keep your information only as long as we need it
for legitimate business purposes and to meet any legal requirements. We have
retention standards that meet these parameters. We destroy your information
when it is no longer needed, or we remove your personally identifiable
information to render it anonymous.
Contacting Rakhi
to Canada
Rakhi to Canada is responsible for all personal
information under its control. Our Privacy Manager is accountable for Rakhi to
Canada's compliance with the principles described here. If you have any questions,
concerns or complaints about the privacy practices of our organization please
contact us at the following:
Click here (please read the Important Reminder below)
Email: info@indiangiftsgallery.com
We will respond to your request or investigate your
concern as quickly as we can, but no later than 30 days from the date of
receipt of your query.
Important
Reminder about email communications:
Please remember that email sent over the public
Internet is not secure. If you send an email directly to us from your own email
account the contents will not be encrypted. We strongly recommend that you do
not send sensitive information (like a credit card number) to us via
unencrypted email. Rakhi to Canada is not responsible for any transmission by
you of any personal information over the public Internet.
Will this Privacy
Policy Change? Last Update: September 16, 2016
To accommodate changes in our services, changes in
technology, and legal developments, this Privacy Policy may change over time
without notice to you. We may add, change, or remove portions of the
Privacy Policy when we feel it is appropriate to do so. We encourage you
to review our Privacy Policy periodically. Each time you submit personal
information or use our services you agree to be bound by the then current terms
of the Privacy Policy. Whenever we update the Privacy Policy, we will change
the date to indicate when the changes were made.
Best prices
Shop, Earn & Save with us
Coupon Discount
Spread more smile with less from your pocket.
Secure payment
You are 100% safe here
Support 24/7
Email : info@indiangiftsgallery.com